BBA Retail and E-Commerce Management1

Welcome to BBA Retail and E-Commerce Management

BBA Retail and E-Commerce
Management

The on-campus Retail Visual Merchandising Lab set up in association with Shoppers Stop helps students in practical learning.



BBA RETAIL AND E-COMMERCE MANAGEMENT offered by Symbiosis Skills and Professional University is a course that develops business acumen and operational expertise in students to manage Retail formats, Brands, Products, Services, Teams, Finance, Marketing, Competition, Customer Relations, Merchandising, Retail Logistics, Retail Supply Chain, Entrepreneurship, Digital Marketing, Online Sales and E-Commerce.

The course trains the students in Retail Challenges and prepares the students for job opportunities in Retail Operations – both at the front-end and back-end. The on-campus Retail Visual Merchandising Lab set up in association with Shoppers Stop helps students in practical learning. Skill development and practical activities are conducted in the Retail Lab covering topics of Visual Display, Store Façade, Store Layout, Retail Fixture and Furniture, Space Management, Merchandise Planning and Rationalization, Category Management, Brand/Product Management, Management of Floor Activities, Stock Management, Receiving and Issue of Stocks, Inventory Management, Promotion Planning, and Business Analytics.

The course is focused on Skill-based learning with 70% Practical and 30% Theory component. During the course, the students are assigned tasks to solve Retail problems and analyze case studies, problem statements, participate in group discussions, presentations and recommend solutions to retail challenges. The continuous assessment helps the students in self-evaluation and self-development, mentored by expert faculty with both academic excellence and global retail exposure. The course curriculum is framed with the inputs of experts from the industry to include all current issues in the Retail Industry for the students to gain complete retail knowledge. The industry experts are invited to deliver Guest Lectures and for Panel Discussions for the benefit of our students.

Market Visits are planned for students to study the Retail formats, Retail trends, Seasonality of products, Store Location, Retail Project requirement, Legal documentation, Franchisee Management, Retail Inventory management, Mall Management, outsourcing of activities, E-retailing, Online and Digital promotions, Internet and social media marketing.

As an integral part of the 3 years Degree course, the students of BBA Retail and e-Commerce undergo yearly internship at leading Retail and e-Commerce Establishments and gain experience in the corporate environment and learn about the best practices in retailing.

Dear Students and Parents,

Greetings from Symbiosis Skills and Professional University, Pune!

It is a pleasure to share with you the spirit of the School of BBA Retail and e-Commerce Management and highlight the salient features of the course.

The retail industry is ever-growing and the avenues of conducting business are also changing and developing. Modern Retail is an amalgamation of Brick and Mortar Store and Online & e-Commerce Trade. Globalization and Technology have become a part of everyday life and so it is with the Retail Industry.

Business Information, Data Analysis, Customer Relations, Product & Brand Management, Service Management, and Strategic Decisions have become more challenging, which supports Professional Operations and Business Development.

BBA Retail and e-Commerce Management has been designed to Skill the students in modern retailing. The course curriculum is structured with the inputs of experts from the industry to have a global perspective in Retail. Along with theoretical learning, the students are exposed to Practical learning, which forms 70% of our curriculum.

We aim to contribute and groom the students into young professionals and entrepreneurs who are ready to take on the challenges in Retail and meet the ever-growing demands of the Retail Industry.

We are committed to ‘GROW’ your Knowledge, Career, and Personality and help you to reach your goals.

Wishing you the very best. Stay safe.

Infrastructure

BBA Retail and e-Commerce classes are conducted in well-equipped classrooms with full facilities of comfortable seating, Writing Boards, and Overhead projectors. There are 9 dedicated Classrooms, 2 Tutorial rooms and one Merchandising Lab that facilitate the Teaching-learning process

  Features of School
  1. Industry-Integrated Curriculum:

The School of Retail offers a curriculum that is meticulously designed to align with industry needs. The programs incorporate real-world case studies, practical projects, and industry internships, ensuring that students gain hands-on experience and are well-prepared for the dynamic retail sector.

  1. Experienced Faculty with Retail Expertise:

The school boasts a team of experienced faculty members who bring a wealth of knowledge and practical insights from the retail industry. Their expertise enhances the quality of education by providing students with valuable perspectives and up-to-date industry trends.

  1. State-of-the-Art Infrastructure:

The School of Retail is equipped with modern facilities and infrastructure to support a conducive learning environment. This includes technologically advanced classrooms, dedicated retail labs, and resources that facilitate research and practical learning experiences.

  1. Industry Partnerships and Networking:

The school has established strong partnerships with leading retail organizations. These collaborations provide students with opportunities for internships, industry projects, and exposure to real-world challenges. Networking events and guest lectures by industry experts further enhance students’ connections and understanding of the retail landscape.

  1. Comprehensive Career Support Services:

The school is committed to supporting students in their career aspirations. A dedicated placement cell assists in connecting students with relevant job opportunities, organizing recruitment drives, and conducting workshops on resume building and interview skills. Additionally, career counseling services help students make informed decisions about their professional paths within the retail sector.

Mr. Deepesh Sheth
Professor of Practice & Program In-Charge – School of Retail Management
Qualification/ Certifications
  • MBA (Prestige Institute of Management, Indore) and BBA (Shri Vaishnav Institute of Management, Indore).
  •  Ph.D. Scholar with successfully published research papers in recognized journals
Total Experience (Academic/Industry/Research) in Years23 Years

Area of Expertise (Teaching (subjects)/Research)

 

Retail professional with 23 years of industry experience across Shoppers Stop, Pantaloons, MAX, Lifestyle and other leading retail formats.

  •  Expertise in Retail Operations, Visual Merchandising, Multi-Store Operations, Customer Experience, E-commerce, Digital Marketing, Retail Analytics and Team Leadership.
  •  Managed large retail teams of 550+ employees and business turnovers of ₹100 crore+.
  •  Leads the BBA – Retail & E-commerce Management program, curriculum design, industry collaborations, internships and placements.
  •  Experienced with over 100+ iconic brands, driving sales growth, operational excellence and customer delight
OfficeSymbiosis Skills & Professional University, Pune
Official Email ID deepesh.sheth@sspu.ac.in
Dr. Ashwini Sovani
Associate Professor, School of Retail Management

 

Qualification/ Certifications
  • MBA (Prestige Institute of Management, Indore) and BBA (Shri Vaishnav Institute of Management, Indore).
  • D. Scholar
Total Experience (Academic/Industry/Research) Dr. Ashwini Sovani is an influential leader in education, renowned for her transformative impact on organizations through digital leadership. Armed with a Ph.D. in Marketing and an MBA, she has seamlessly blended educational expertise with professional acumen. As an advocate for innovation, Dr. Sovani has spearheaded initiatives that redefine education through digital solutions. Her leadership style emphasizes collaboration, driving organizational change towards a tech-forward and learner-centric paradigm. With a track record of successfully navigating the intersection of education and technology, Dr. Sovani continues to inspire as an educational leader committed to shaping a future where digital advancements redefine the learning landscape.

Area of Expertise (Teaching (subjects)/Research)

 

Dr. Ashwini Sovani has several research papers to her credit. She has pulbished four books in the area of management and innovation. Her case studies are publised inthe reputed research journals. She has concluded a series of articles on branding in the oldest marathi news paper “Keasari”.
OfficeSymbiosis Skills & Professional University, Pune
Official Email ID ashwini.sovani@sspu.ac.in

Our Curriculum covers 70% Practical and 30% Theory. We have continuous assessment techniques that we follow to evaluate the progress of every student. Retail Project Reports, Market Visits, Group Discussion, Individual Projects, and Viva, Assignments, Case Study, Group Presentations, Outdoor activities, Marketing events, Mock Launch, Product innovations, Strategic planning are assigned to students as part of the Practical learning and Skill Development. We also have Inter-Disciplinary Training Classes wherein the students are groomed to become professionals and adapt themselves from ‘CAMPUS to CORPORATE’.

As an integral part of the Course Curriculum, our students undergo yearly internship at retail establishments and companies wherein they are exposed to the corporate culture and work ethics. The students are given problem statements to work upon and imparted on-the-job training during this period and are evaluated by the Industry Mentors and the Faculty Mentor for their daily reports, submissions, recommendations, and end of term project reports.

FAQ's

The School of Retail at Symbiosis Skills and Professional University offers undergraduate program in retail and ecommerce management. These program is designed to equip students with the necessary skills and knowledge to thrive in the dynamic field of modern retail.

The School of Retail stands out due to its industry-driven curriculum, experienced faculty with extensive retail expertise, and strong industry connections. Our focus on practical, hands-on learning through internships and industry projects ensures that students are well-prepared for the challenges of the retail sector.

Yes, the School of Retail places a strong emphasis on providing practical exposure to students. We have established partnerships with leading retail organizations to facilitate internships, industry visits, and real-world projects. These experiences play a crucial role in preparing students for the demands of the retail industry.

The School of Retail is committed to helping students build successful careers in the retail sector. Our career support services include placement assistance, resume building workshops, mock interviews, and networking opportunities with industry professionals. We have a dedicated placement cell that works closely with students to connect them with relevant job opportunities.

Yes, international students are welcome to apply to programs at the School of Retail. We provide support services for international students, including assistance with cultural adaptation and language support. Our goal is to create a diverse and inclusive learning environment that enriches the educational experience for all students.

                                                                                   ACHIEVEMENTS

SCHOOL ACHIEVEMENTS SINCE LAST TWO YEARS

  1. A book authored by Mr. Sanjeev Vasagadekar focusing on Retail Store and Operations was successfully published.
  2. Preety Agarwal was honored with the Kushal Award during the fourth Convocation of Symbiosis Skills and Professional University for her commendable work in establishing a startup specializing in Wholesale and Manufacturing of Surgical Equipment.
  3. Deepesh was recognized with the Best Faculty Award 2023 by Academic Insights for his outstanding contributions to academia.

Events

Testimonials

“BBA Retail Management at SSPU is a professional course which focuses on the Retail sector coupled with Marketing subjects which help the students to understand how Retail industry works. No other colleges offer specialized courses from the First Year. SSPU has a well-equipped Retail lab spread across 1500 sq. ft. area where we practice and apply the theory which we are being taught in our classrooms. The Professors teaching here, are Ex-CEOs and COOs from the industry and have immense knowledge about Retail. The students are not only trained to be job-ready but are trained to be an all-rounder.”

Karthik Jagannath Burli
BBA Retail Management

Retailing is changing today, and the business environment demands professionals with an ability to learn new skill sets, adapt and think out of the box. Today, an understanding of the complete value chain of the industry has become imperative for jobs at all levels in the sector. Keeping that in mind, the program has been designed in such a way so as to at provide a comprehensive view of retailing, e-commerce, digitization of retail and analysis of the retail environment and exposure to issues and developments in the industry.

BBA in Retail Management and E-Commerce Management will provide rigorous business and management education as well as functional specialization in Retail Management with special emphasis on ecommerce and digital technologies. In fact, this program will equip the student with advanced theoretical inputs and also its applications in the business.

On successful completion of the program, besides a career in the retail sector, this program will also provide a solid foundation for employment in any industry which interfaces with retailers.

PROGRAM STRUCTURE

SemesterCodeCourses
Semester IMGMT101Principles of Management
RETL103Theory and Applications of Retail Economics
MGMT119Accounting for Business Decision
MGMT121Selling and Negotiation Skills
MGMT120Principles of Marketing
RETL104Basics of Retailing and Retail Operations
IDSCUG01Indian Knowledge System
IDSC IIOpen Elective
Semester IIRETL201Retail Merchandise Management
MGMT203Elements of Human Resource Management and Organisational Behaviour
MGMT204Consumer Psychology and Buying Behaviour
RETL205Introduction to E-Commerce in Retail
RETL203Retail Logistics Management
IDSCUG02Career Development Skills
RETL204Internship I
IDSC IIOpen Elective
Semester IIIRETL306Legal Practices in Retail and E-Commerce
RETL302Retail Store Design and Layout Planning
RETL307CRM in Retail and E-Commerce
RETL309Retail Research Techniques
RETL305Visual Merchandising
RETL310E-Commerce – Tools and Techniques
IDSCUG03Constitution of India
IDSC IIOpen Elective
Semester IVRETL406Retail Supply Chain Management and Dropshipping
RETL402Retail Store Operations and Mall Management
RETL403Retail Information System: Design, Approach and Components
MGMT403Fundamentals of Digital Marketing for Retail Business
MGMT404Startups in Retail
MGMT407Data Visualization in Retail
IDSCUG04Career Progression Skills
RETL404Internship II
IDSC IIOpen Elective
Semester VRETL501Product and Service Strategy
RETL506Branding for Retail Managers
MGMT502Entrepreneurship and Family Business Management
RETL508Digital Marketing and Customer Experience
RETL504Retail Data Analytics
RETL505Franchise Management
Elective (Choose only 1 from the below courses)
RETL509Luxury Retail
RETL510International Retail
IDSC IIOpen Elective
Semester VIRETL602Internship III
IDSCUG05Environmental Studies and Sustainability
IDSC IIOpen Elective
Fee Details For Indian Student
For Indian Students
 (New Admission – 2026-27)
Caution MoneyAcademic FeesTotal Fees1st Installments2nd Installments
   At the time of AdmissionDue Date – 31-
10-2026
₹10,000₹2,94,500₹3,04,500₹1,64,500₹1,40,000
 
 (Existing Students-2026-27)
 Academic Fees1st Installments2nd Installments
  Due Date – 31-
07-2026
Due Date – 31-
10-2026
 ₹2,94,500₹1,54,500₹1,40,000
Hostel Charges
12 Seater Non-AC Rooms1,95,000
2Hostel Caution Money (Refundable)2,05,000
Fee Deatils For NRI Student
For NRI Students – Fees Structure
(New Admission – 2026-27)
Caution Money Academic Fees Total Fees 1st Installments 2nd Installments
At the time of Admission Due Date – 31- 10-2026
₹10,000 ₹3,39,500 ₹3,49,500 ₹1,87,000 ₹1,62,500
(Existing Students-2026-27)
Academic Fees 1st Installments 2nd Installments
Due Date – 31- 07-2026 Due Date – 31- 10-2026
₹3,39,500 ₹1,77,000 ₹1,62,500
Hostel Charges
1 2 Seater Non-AC Rooms 1,95,000
2 Hostel Caution Money (Refundable) 15,000
1. Academic Fees include Tuition fees, Regular exam fees, Practical Journal Fees, Library books & e-journals, Laboratory fees, NSDC- Future Skills Certification Fees, Health Facilities, Etc. 2. Academic fees may increase up to 15% each year as per the University policies during the period of the program at the discretion of the Management. 3. Caution Money (Refundable) for all full-time programs Rs. 10,000/- subject to the Policy of University. 4. Hostel Charges include Hostel Stay, Mess/Dining Charges, Electricity charges, water charges. 5. Bridge Course – In case “Bridge Course” is applicable, additional charges as applicable to the course will be charged in addition to the existing “Academic Fees”. 6. Final Year students have to pay a Convocation Fee of Rs. 3,000/- along with “Academic Fees” in “First Instalment”. Payment of Fees:-http://sspu.ac.in/payment-of-fees/
Village – Kiwale, Adjoining Pune Mumbai Expressway Pune - 412101, Maharashtra, India.

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